Terry Canto's Privacy Policy

Introduction

Privacy Policies are mechanisms used to establish the limits and expectations for the users of Terry Canto's Information Resources. External users should have the expectation of complete privacy, except in the case of suspected wrongdoing, with respect to Information Resources.

Purpose

The purpose of the Terry Canto's Information Services Privacy Policy is to clearly communicate the Terry Canto's Information Services Privacy expectations to Information Resources users.

Audience

The Terry Canto's Information Services Privacy Policy applies equally to all individuals who use any Terry Canto's Information Resource.

Ownership

Electronic files created, sent, received, or stored on computers owned, leased administered, or otherwise under the custody and control of Terry Canto are the property of Terry Canto.

Definitions

Information Resources (IR): any and all computer printouts, online display devices, magnetic storage media, and all computer-related activities involving any device capable of receiving email, browsing Web sites, or otherwise capable of receiving, storing, managing, or transmitting electronic data including, but not limited to, mainframes, servers, personal computers, notebook computers, hand-held computers, personal digital assistant (PDA), pagers, distributed processing systems, network attached and computer controlled medical and laboratory equipment (i.e. embedded technology), telecommunication resources, network environments, telephones, fax machines, printers and service bureaus. Additionally, it is the procedures, equipment, facilities, software, and data that are designed, built, operated, and maintained to create, collect, record, process, store, retrieve, display, and transmit information.

Information Services (IS): The name of the department responsible for computers, networking and data management.

Webserver: A computer that delivers (serves up) web pages.

Web page: A document on the World Wide Web. Every Web page is identified by a unique URL (Uniform Resource Locator).

World Wide Web: A system of Internet hosts that supports documents formatted in HTML (HyperText Markup Language) which contain links to other documents (hyperlinks) and to audio, video, and graphic images. Users can access the Web with special applications called browsers, such as Netscape Navigator, and Microsoft Internet Explorer.

Website: A location on the World Wide Web, accessed by typing its address (URL) into a Web browser. A Web site always includes a home page and may contain additional documents or pages.

Public Access Privacy Policy

Web site Privacy Statement on the Use of Information Gathered from the General Public

The following statement applies only to members of the general public and is intended to address concerns about the types of information gathered from the public, if any, and how that information is used.

I. Cookies

A “cookie” is a small file containing information that is placed on a user’s computer by a web server. Typically, these files are used to enhance the user’s experience of the site, to help users move between pages in a database, or to customize information for a user.

Any information that Terry Canto's webservers may store in cookies is used for internal purposes only. Cookie data is not used in any way that would disclose personally identifiable information to outside parties unless Terry Canto is legally required to do so in connection with law enforcement investigations or other legal proceedings.

II. Logs and Network Monitoring

Terry Canto maintains log files of all access to its site and also monitors network traffic for the purposes of site management. This information is used to help diagnose problems with the server and to carry out other administrative tasks. Log analysis tools are also used to create summary statistics to determine which information is of most interest to users, to identify system problem areas, or to help determine technical requirements.

Information such as the following is collected in these files:

Hostname: the hostname and/or IP address of the computer requesting access to the site

User-Agent: the type of browser, its version, and the operating system of the computer requesting access (e.g., Netscape 4 for Windows, IE 4 for Macintosh, etc.)

Referrer: the web page the user came from

System date: the date and time on the server at the time of access

Full request: the exact request the user made

Status: the status code the server returned, e.g., fulfilled request, file not found

Content length: the size, in bytes, of the file sent to the user

Method: the request method used by the browser (e.g., post, get)

Universal Resource Identifier (URI): the location of the particular resource requested. (More commonly known as a URL.)

Query string of the URI: anything after a question mark in a URI. For example, if a keyword search has been requested, the search word will appear in the query string.

Protocol: the technical protocol and version used, i.e., http 1.0, ftp, etc.

The above information is not used in any way that would reveal personally identifying information to outside parties unless Terry Canto is legally required to do so in connection with law enforcement investigations or other legal proceedings.

III. Email and Form Information

If a member of the general public sends Terry Canto an e-mail message or fills out a web-based form with a question or comment that contains personally identifying information, that information will only be used to respond to the request and analyze trends. The message may be redirected to another department or person who is better able to answer your question. Such information is not used in any way that would reveal personally identifying information to outside parties unless System Administration is legally required to do so in connection with law enforcement investigations or other legal proceedings.

IV. Links

This site may contain links to other sites. Terry Canto is not responsible for the privacy practices or the content of such websites.

V. Security

This site has security measures in place to protect from loss, misuse and alteration of the information.

Contacting Terry Canto

If there are any questions about this privacy statement, the practices of this site, or dealings with this website, contact kenie@bellsouth.net.